Effective Date: 23.05.2025

Introduction

Cartoza OÜ (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to safeguarding your personal data. This Privacy Policy explains how we collect, use, disclose, and secure your information when you visit our website www.pixenzy.com (“Website” or “Service”). Please review this policy carefully to understand our approach to handling your data.

1. Information We Collect

1.1 Personal Data

We may collect personally identifiable information (PII) you provide directly when registering, placing an order, subscribing, or communicating with us. This may include:

• Full name
• Email address
• Payment information (processed securely via third parties)
• User-submitted content

1.2 Usage Data

We automatically collect certain technical data during your use of the Website, such as:

• IP address
• Browser type
• Operating system
• Pages visited
• Timestamps of access

1.3 Cookies and Tracking Technologies

We use cookies and similar technologies to enhance functionality and tailor your experience. Cookies are small data files stored on your device.

2. How We Use Your Information

2.1 Service Fulfillment

We use your data to operate, maintain, and enhance our services, including order processing and content delivery.

2.2 Communication

We may contact you about your account, respond to support requests, send newsletters, and provide service-related updates.

2.3 Analytics

We assess usage trends to improve our Website’s performance and user experience.

2.4 Legal Compliance

Your data may be used to satisfy legal requirements or protect our rights and agreements.

3. Disclosure of Your Information

3.1 Third-Party Providers

We may share your information with trusted third parties for services like payment processing, analytics, or email delivery.

3.2 Legal Obligations

Your information may be disclosed when required by law or government requests.

3.3 Corporate Changes

In the event of a merger, acquisition, or asset sale, your data may be transferred to the new entity.

4. Data Security

4.1 Protective Measures

We apply appropriate security controls to prevent unauthorized access to your personal data.

4.2 Payment Transactions

All financial transactions are handled via encrypted third-party gateways and are not stored on Pixenzy’s servers.

5. Your Rights

5.1 Access and Updates

You can review or edit your personal data via your account or by contacting us.

5.2 Deletion Requests

You may request removal of your personal data, subject to legal retention obligations.

5.3 Marketing Preferences

You may opt-out of promotional emails via unsubscribe links or by contacting support.

6. Data Retention

6.1 Storage Duration

We retain personal data only as long as needed to fulfill business or legal obligations.

7. International Data Transfers

7.1 Data Handling Abroad

Your information may be transferred and stored in countries outside of your own. We implement safeguards to protect such transfers.

8. Children’s Privacy

8.1 Age Limit

Our Website is not intended for individuals under 18. We do not knowingly collect information from minors. If discovered, such data will be deleted.

9. Cookies Policy

9.1 Purpose

Cookies help us personalize content, remember preferences, and understand user behavior.

9.2 Cookie Categories

• Essential: Required for basic site functionality.
• Analytics: Help us measure and understand usage.
• Marketing: Track users across websites for targeted advertising.

9.3 User Control

You can manage cookie preferences in your browser. Disabling cookies may limit some Website features.

10. Changes to This Privacy Policy

10.1 Updates

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

10.2 Effective Date

This policy is effective as of the date shown at the top of this page.

11. Contact Us

For questions or concerns regarding this Privacy Policy, please reach out to us:

• Support Email: [email protected]
• Media Inquiries: [email protected]

Company Information:

• Registration Number: 17295130
• Company Name: Cartoza OÜ
• Address: Estonia, Harju maakond, Tallinn, Kesklinna linnaosa, J. Köleri tn 8, 10126